Welcome to Lumière

We know starting your aesthetic journey feels like a big step. We've designed this entire page — and every part of your first visit — to make sure you arrive feeling informed, confident, and genuinely excited.

Your First Visit,
Made 

Easy

New Patient Offer

Complimentary

First Consultation

Your 45-minute first consultation is completely free — with a licensed provider, not a salesperson. Walk away with a personalized plan and zero obligation to book.

  • Thorough skin and facial structure assessment
  • Personalized treatment roadmap
  • Realistic timeline and investment estimate
  • All your questions answered, honestly
  • No pressure. No upsell. No obligation.
Claim Your Consultation

Three Steps to

how it works

Your Best Skin

Schedule online in minutes or call our front desk. You'll receive a pre-consultation intake form to fill out at your convenience so we can make the most of our time together.

book your consultation

01

Your provider will review your intake form, examine your skin and facial anatomy, discuss your goals, and answer every question you have. You'll walk away with a written treatment plan — phased, prioritized, and priced — with no obligation to book anything.

Your custom plan

02

Whether you book same-day or come back three months later, we're here. Most treatments take under an hour with little to no downtime. Many patients see visible results within days — and return results that compound over time.

Begin When You're Ready

03

No Surprises.

Ever.

What to Expect

Our space is calm, private, and nothing like a clinical waiting room. You'll be greeted by name, offered a beverage, and seated in a private consultation suite — not a waiting area filled with other patients. You'll never feel rushed.

When You Arrive

Your provider will take time to genuinely understand your concerns, look at your skin in natural and treatment lighting, and ask thoughtful questions. We want to know what bothers you, what you've already tried, and what your ideal outcome looks like. We listen first.

Your consultation

You'll receive a follow-up email within 24 hours with your treatment summary, any post-care instructions (if you had a treatment), and a direct line to your provider for questions. We're accessible, not transactional.

After Your Appointment

  • Recommended treatments, in priority order
  • Expected results and realistic timelines
  • Itemized pricing for each recommendation
  • Home care guidance to maximize results

Before you leave, you'll have a written summary of everything discussed — including:

Your Treatment Plan

Book Your Appointment
  • Avoid blood thinners (aspirin, ibuprofen, fish oil, vitamin E) for 5–7 days prior to minimize bruising

  • Avoid alcohol for 24–48 hours before treatment

  • Do not schedule injections within 2 weeks of a major event — bruising, while rare, can occur

  • Arrive without makeup if possible — we'll cleanse the area regardless, but it saves time

  • Do not get treated if you have an active skin infection, cold sore, or illness in the treatment area

For Injectable Treatments

For Your Consultation (No Treatment)

  • Come with a clean, makeup-free face if possible — it helps us assess your skin accurately

  • Bring a list of any medications, supplements, or skincare actives you're currently using

  • Bring photos of results you like (and dislike) — this is incredibly helpful for alignment

  • Write down your questions beforehand so you don't forget anything in the moment

Showing up prepared helps us make the most of your appointment time and ensures the safest, most effective outcome from your treatment. Don't worry — it's simple. Here's everything you need to know.

How to Prepare
for Your        






Visit

Preparation Guide

For Laser & Skin Treatments

  • Avoid sun exposure and tanning (including self-tan) for 2 weeks prior to treatment

  • Discontinue retinol/tretinoin for 5–7 days before resurfacing treatments

  • Avoid waxing or depilatory creams on the treatment area for at least one week prior

  • Wear SPF 30+ daily and consistently in the weeks before your appointment

We believe that cost shouldn't be the reason you put off feeling confident in your skin. That's why we partner with CareCredit and Affirm to offer flexible payment plans that work within your budget.

Applying takes two minutes at the front desk, and approval is often instant. Ask about our multi-treatment package pricing for additional savings when you book a series.

Great Skin
Shouldn't Wait
for the 

Right Moment

Financing

Ask About Financing at Booking

Affirm

From $0

Simple monthly payments with no hidden fees

Down

Healthcare credit card with promotional financing periods

Promo APR

CareCredit

0%

Multi-Treatment Packages

20%

Pre-purchase a series and save 10–20%

Max Savings

All major credit and debit cards accepted. HSA/FSA cards accepted for medical procedures.

Lumière Membership

Our membership plans are designed for patients who want to maintain consistent results year-round. Join a plan and enjoy monthly treatments, exclusive pricing, and priority booking — all for a flat monthly fee.

Invest in Your Skin.

Monthly.

essentials

  • 1 HydraFacial or chemical peel per month
  • 10% off all additional treatments
  • Priority booking access
  • Complimentary skincare consultation

Glow

join glow

Prestige

premium

  • 2 premium treatments monthly (your choice)
  • 20% off all additional treatments
  • Dedicated patient coordinator
  • Annual comprehensive skin consultation with Dr. Chen
  • Complimentary guest passes (2/year)

join prestige

Lumière

Most Popular

  • 1 facial + 1 injectable treatment monthly
  • 15% off all additional treatments
  • Priority same-day booking
  • Quarterly skin assessment
  • Exclusive member events and previews

join Lumière

/ mo

$149

/ mo

$149

/ mo

$149

ask us directly
This is the question we hear most — and our answer is always the same: natural results are not just a goal, they're the standard we refuse to deviate from. We use an anatomy-first approach, conservative dosing, and build gradually over time. Our injectors have a deep bias toward "less is more" and will never talk you into something that would compromise your natural appearance. If you bring us a photo of an overdone result and ask us to match it, we'll have an honest conversation about why we won't.

Will I look natural, or will people know I had something done?

Most treatments are very tolerable. Botox feels like a tiny pinch that's over in seconds. Filler involves a bit more pressure and occasional brief stinging — we use topical numbing cream for lip and more sensitive areas, and our fillers contain lidocaine to numb as we work. Laser treatments feel like a warm snapping sensation — we use cooling devices and topical numbing for more intensive procedures. Most patients are surprised by how quick and manageable the discomfort is.

Does it hurt?

That's exactly what your complimentary consultation is for. Don't try to self-diagnose — come in and let us assess your skin and goals. Patients often arrive certain they need one thing and leave with a more effective, simpler plan. We see the whole picture and recommend what will actually move the needle for you, not what's most profitable for us.

How do I know which treatment is right for me?

What if I don't like the results?

First, we go to great lengths to ensure alignment before any treatment begins — we discuss expectations thoroughly and conservatively. For neuromodulators (Botox/Dysport), results fade naturally over three to four months. For fillers, hyaluronidase can dissolve hyaluronic acid products quickly if needed. We also offer complimentary two-week touch-up appointments for all injectable treatments. Our commitment to your result doesn't end when you leave.

What age should I start aesthetic treatments?

There's no universal right age — it depends on your skin, your concerns, and your goals. Some patients benefit from preventive Botox in their mid-to-late twenties; others are starting for the first time at sixty. We see patients of all ages and never push treatments on anyone who isn't truly ready. What matters is that you're doing it for yourself, with realistic expectations, and with a provider you trust.

Can I book a treatment at my first visit?

Yes, if you're ready and there are no contraindications. Many patients choose to treat at their first appointment — particularly for straightforward treatments like Botox or a HydraFacial. For more complex treatments like filler, we often prefer to book a separate appointment to ensure we've had enough time for thorough discussion. We'll never rush you into same-day treatment.

First-timer nerves are completely normal. Here are the questions we hear most — answered honestly. If yours isn't here, just ask.

We Hear Often

Questions

Frequently Asked

Booking takes two minutes. Your consultation is free, private, and completely pressure-free. We look forward to meeting you.

We respond within 24 hours

Ready to

Get Started?

hello@lumeiereaesthetics.com

email

Free parking · Easy access from I-376

Easy Street, Pittsburgh

location

Mon–Fri 9am–6pm · Sat 9am–3pm

(412) 123-456

Call or text